At Traderzz, we aim to provide our customers with exceptional service and support. This Refund Policy outlines our guidelines regarding refunds for subscription payments made through our website.
1. Subscription Refunds:
- Monthly Subscription: We offer a full refund for monthly subscription payments if requested within 7 days of the initial purchase date. After 7 days, subscription payments are non-refundable.
- 6-Month Subscription: We offer a full refund for 6-month subscription payments if requested within 7 days of the initial purchase date. After 7 days, subscription payments are non-refundable.
- Refunded amount will be credited in client account in 5-8 working days
2. Cancellation and Termination:
- You may cancel your subscription at any time within the refund period by contacting us or accessing your account settings on our website.
- Upon cancellation, your subscription will remain active until the end of the current billing period. No refunds will be provided for partial subscription periods.
3. How to Request a Refund:
- To request a refund within the 7-day refund period, please contact us at traderzz.in@gmail.com with your request and relevant details.
- Refund requests will be processed within a reasonable timeframe, and refunds will be issued to the original payment method used for the subscription.
4. Exceptions:
- Refunds may be granted in exceptional cases where Traderzz fails to deliver the promised services or experiences technical issues that prevent access to our services for an extended period.
5. Changes to Refund Policy:
- Traderzz reserves the right to modify or update this Refund Policy at any time. Any changes will be communicated to you through our website or via email.
6. Contact Us:
- If you have any questions or concerns about our Refund Policy, please contact us at traderzz.in@gmail.com for assistance.
By subscribing to our services, you agree to abide by the terms outlined in this Refund Policy. Thank you for choosing Traderzz.
Last updated: 10-12-2023